24 7 9 5 Live chat e mail management solution

: 247 Live Chat, email management and Call center service 0.19/min 24-7 & 9-5 Live Chat and Email management Solution for your website No Infrastructure expenses and NO employee to recruit. Outsource your Customer support & order taking service to PLACE Support. Place Support is a comprehensive voice-chat-email support service provider. We take care of your customers, providing 24-7 and 9-5 customers support; freeing up your time to focus on other parts of your business.

Our unique method allows us to bring these services to you at a very affordable price. We offer: Live Chat Management, Ticket Management, E-Mail Management, Inbound Call Center Service and Order Taking Service We look forward to helping your business grow and helping you create more time for the important things! How unique is PLACE Support? Place support always emphasizes on resolving the issue during the course of live support in real time. We deliver high quality support services through our state of the art software application. Affordable Price structure for all range of business Our support agents are hired and trained according to your specifications. Place support highly dedicated to security and strict policies. Benefits & Advantages: Less expensive labor and infrastructure facilities reduces cost about 70% The resources would be recruited as per the client’s specification Client can involve in the recruitment process and conduct the interview through video conference. A dedicated project leader will be deployed to lead your team You can be in touch with your team any time using IM & Video Conference Detailed QA (Quality Audit/Assurance) and Production reports from our senior staff for each of your team members each month Client can have the advantage of integrating any CRM application for their process. For more visit : placesupport

Tips to improve your customer loyalty

Statistics show that, on average, U. Spanies lose half of their customers every five years. It's true that acquiring new customers will help your business grow. However, your current customers are the lifeblood of your business and keeping them happy should be your highest priority. Here are a few ways to make sure your customers keep coming back. * Understand lost customers. Many business owners mistakenly believe that customers choose to patronize other companies solely because of better prices. While pricing can be a concern, customers often head to the competition when they don't feel valued. A change of lifestyle may have also created a situation where customers no longer need your product. By staying in touch with their needs, you might be able to adjust your offering to continue servicing them. * Know your customer's top priority. Maybe it's reliability or speed or cost. Your company should know your clientele's No. 1 priority and consistently deliver it. Remember, customers' desires change frequently, so ask yourself this question every six months. * Acknowledge the lifetime value of customers. The lifetime value of your customers is the income you would gain if a customer stayed with you as long as they could possibly buy your product or service. For example, the lifetime value of a customer employing a financial adviser could be several decades and could span several generations. Treat the parents well and you could win the children's business. * Create a positive first impression. Good first impressions tend to generate loyal customers, and you get only one chance to make a positive first impression. Appearance is important. The exterior and interior of your business should be neat and clean. * Listen to the customer. Employees should listen actively to customers. Reassure your customers that you genuinely want to help them. Customers will judge your business based on the politeness, empathy, effort and honesty of your staff. * Address and resolve complaints quickly and effectively. Inevitably, your employees will encounter unsatisfied customers. Whether they're returning an item or changing a service, customers expect a fair policy. If you cannot offer a resolution immediately, let the customer know when he or she can expect an answer.